Archives: Podcast

Helping communities thrive and fostering payments innovation w/ Douglas Scarboro

Top Quartile
Helping communities thrive and fostering payments innovation w/ Douglas Scarboro
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Douglas Scarboro, Senior Vice President of the Federal Reserve Bank of St. Louis and Regional Executive in charge of the bank’s Memphis branch talks to Host Dan Marks about the work the Federal Reserve is doing in community development and modernizing the US payment system

Key marketing trends w/ John Oxford

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Key marketing trends w/ John Oxford
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John Oxford, SVP and Director of Marketing for Renasant Bank and author of the book No More Next Time: Marketing in the Age of Distraction, discusses the latest marketing trends for banks with host Dan Marks.

Systematic onboarding w/ Delynn Byars

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Systematic onboarding w/ Delynn Byars
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Delynn Byars,  SVP of Marketing at First South Financial Credit Union, discusses onboarding best practices with host Dan Marks.

High-performance branding w/ Katie Grover

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High-performance branding w/ Katie Grover
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Host Dan Marks and Katie Grover, SVP and Marketing Director at Fidelity Bank,  discuss high-performance branding in the world of community banking.

The value of customer data for M&A with Rick Claypoole

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The value of customer data for M&A with Rick Claypoole
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Why is customer analytics crucial for planning and executing a bank or credit union merger or acquisition? In this episode, Host Dan Marks and Rick Claypoole, Infusion EVP of Client Analytics, discuss this important topic, including: Keys to successfully executing a merger integration How banks and credit unions should use customer-level data alongside account data […]

Welcome to Top Quartile

Top Quartile
Welcome to Top Quartile
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Why is Infusion starting a podcast? Because, says Infusion CEO Tim Keith, Infusion has a unique perspective on what’s happening in the community banking and credit union industry. “We get data every day from banks and credit unions all across the country, and we’ve built a standardized data model that allows us to take that […]
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